Shipping policy

Thank you for shopping with Thrivin Tails. We work hard to make sure your order arrives quickly and safely.

Order Processing:

Orders are processed within 1–2 business days (Monday–Friday).
You will receive an email with tracking details once your order is shipped.

Shipping Time & Costs

Within the USA:

Standard Shipping: 7–9 business days

Delivery times may vary due to weather or carrier delays.

Order Tracking

Once shipped, you will receive a tracking number via email to check your order status.

Delayed or Lost Packages

Thrivin Tails is not responsible for delays caused by carriers, weather conditions, or incorrect addresses.
If your package is delayed or lost, contact us at thrivintails@gmail.com, and we will assist you.

Damaged or Wrong Orders

If your order arrives damaged or incorrect, contact us within 7 days at thrivintails@gmail.com with your order number and a photo. We will arrange a replacement or refund.

Contact Us

Email: thrivintails@gmail.com

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)